Branova Booking
Help Center

How to use Branova Booking

Step-by-step guides to set up your booking page, calendar and staff, and take your first appointments.

Getting started

  1. Create your account — click Get started and sign up. A fresh workspace is created and you become its Owner.
  2. Pick your industry — at signup choose your business type so services, vocabulary and workflow are pre-set for your sector.
  3. Add your services — create the services customers can book, each with a duration, price and the staff who provide it.
  4. Set your working hours — define opening days, hours and breaks so only real open slots are offered.
  5. Share your booking link — publish your public booking page and share the link with customers.

Public booking page

  • Your booking page is a shareable 24/7 link where customers pick a service, staff member, date and time — no login required.
  • Customers receive an instant confirmation, and the appointment drops straight onto your calendar.
  • Track any booking from the Track a booking page using the reference in the confirmation email.

Calendar & bookings

  • Switch between day, week, month and agenda views. Drag-and-drop to reschedule; colour tags keep services easy to scan.
  • Create a booking manually for walk-ins or phone enquiries, or edit and cancel existing ones in a click.
  • Rescheduling or cancelling automatically notifies the customer by email.

Staff & scheduling

  • Add each staff member with their working hours, breaks, leave and the services they offer.
  • Availability is calculated automatically, so customers only ever see slots that are genuinely free.

Reminders

  • Automatic email confirmations, reminders, reschedules and cancellations help cut no-shows.
  • Customise the timing and wording of reminders from Settings.

Payments & receipts

  • Record full or partial payments and refunds against a booking, and print or email a receipt.
  • Track outstanding amounts per customer — UPI-ready and priced in ₹.

Reports

  • See bookings, revenue, service, staff, customer and occupancy reports at a glance.
  • Export any report to CSV for your accountant or your own analysis.

Settings & team

  • Invite team members and give each a role that controls what they can see and do.
  • Manage business details, branding, industry template, currency and booking rules from Settings.

Still need a hand?

Browse the FAQ or email us at booking@branova.in.